The company follows various policies and processes and abide by all laws of the land as to safeguard the rights of the users. Compliance is also our strong laying foundation in growth.
Our policies/guidelines are disclosed in fair an transparent manner for all our customers.
Policies
Privacy PolicyPrivacy Policy of Neelanchal Udyog Ltd. – how customer information is collected, used and protected.→
Refund PolicyRefund Policy of Neelanchal Udyog Ltd. for payments made through the payment gateway.→
KYC PolicyKnow Your Customer (KYC) and Anti-Money Laundering policy of Neelanchal Udyog Ltd. as per RBI Master Directions.→
DSA Code of ConductModel Code of Conduct for Direct Selling Agents / Direct Marketing Agents of Neelanchal Udyog Ltd.→
Covid-19 PolicyCovid-19 relief and resolution policy of Neelanchal Udyog Ltd.→
Collection ConductCode of conduct for collection of dues followed by Neelanchal Udyog Ltd. and its agents.→
Interest Rate PolicyInterest Rate Policy of Neelanchal Udyog Ltd. – methodology for interest rates, processing and other charges.→
Fair Practice CodeBoard approved Fair Practice Code of Neelanchal Udyog Ltd. in line with RBI guidelines for NBFCs.→